Terms of service

Terms of Service

Welcome to the online store of Smiley Aesthetics (“Company,” “we,” “us,” or “our”). By accessing or purchasing from our website hosted on Shopify (the “Site”), you agree to be bound by these Terms of Service (“Terms”). Please read them carefully before using our Site.

1. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to purchase from this Site.
By using the Site, you confirm that you have the legal capacity to enter into this agreement.

2. Products & Services

All products are offered subject to availability. We reserve the right to discontinue any product at any time without notice.
Descriptions, images, and pricing are provided as accurately as possible, but minor variations may occur.
Products are for personal use only and may not be resold without our prior written permission.

3. Pricing & Payments

Prices are listed in U.S. Dollars (USD) unless otherwise noted.
We accept payments via Shopify Payments and other approved payment methods shown at checkout.
We reserve the right to change prices or refuse service if fraud or unauthorized use is suspected.

4. Orders & Acceptance

Placing an order is an offer to purchase. An order confirmation email does not constitute acceptance.
We reserve the right to refuse, cancel, or limit quantities of any order for reasons including product availability, errors in pricing, suspected fraud, or violation of these Terms.
If your order is canceled after payment, you will receive a prompt refund.

5. Shipping & Delivery

We currently ship within the United States. See our shipping policy.
Orders are typically processed within 1 business day and delivered within 2 business days after shipment.
Delivery timelines are estimates only; we are not responsible for delays outside our control.
Risk of loss passes to you once the carrier confirms delivery. Please ensure your shipping address is accurate.

6. Returns & Refunds

All sales are final. We do not accept returns or provide refunds, except in cases where items are defective, damaged upon arrival, or incorrect.
See our No Returns & No Refunds Policy for details.

7. Intellectual Property

All content on this Site (logos, text, graphics, product images, videos) is owned by or licensed to Smiley Aesthetics and is protected by copyright, trademark, and other intellectual property laws.
You may not copy, reproduce, distribute, or use any content without our written permission.

8. User Conduct

You agree not to:

Use the Site for unlawful purposes.
Attempt to interfere with the Site’s operation or security.
Misrepresent your identity or payment information.
Resell or misuse products in ways not intended.

9. Disclaimers

Products are provided “as is” without warranties, except as required by law.
We are not responsible for any individual reaction, sensitivity, or outcome related to product use. Always review ingredient lists and consult your licensed healthcare provider before use.

10. Limitation of Liability

To the maximum extent permitted by law, Smiley Aesthetics shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our Site or products.

11. Indemnification

You agree to indemnify and hold harmless Smiley Aesthetics, its owners, officers, employees, and affiliates from any claims, damages, or expenses arising out of your use of the Site or violation of these Terms.

12. Governing Law

These Terms are governed by the laws of the State of Tennessee, without regard to conflict of law principles. Any disputes will be resolved in the state or federal courts located in Knox County, Tennessee.

13. Modifications

We may update these Terms at any time. Continued use of the Site means you accept the updated Terms.

14. Contact

For questions regarding these Terms, please contact us at:
Email: invoicing@smileyaesthetics.com
Mailing Address: 339 Whitebridge Pike, Nashville, TN 37209